The after sales service and guarantee do not affect your statutory rights
Guarantees and after sales service
We guarantee that the goods will correspond with the stated description and specification.
We guarantee that the goods will be of satisfactory quality when delivered
We guarantee that the goods will remain of satisfactory quality in normal use for 12 months following delivery and will refund the cost of the goods or credit the cost of the goods or replace the goods if required.
The terms of any manufacturers guarantee and after sales service will be included within the documents accompanying the goods.
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.
If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify BuildIT via e-mail or phone as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint
Advice given by us to you
We are always prepared to offer advice about the goods including advice about installation, compatibility, configuration, and product upgrades.
We know the general purpose for which you require our goods and we will take reasonable care when giving you any advice.
Without knowing the particular application for which you require our goods and the exact specification and configuration of any existing system into which you intend to install our goods we cannot and do not warrant the suitability of any of our goods for your particular purpose.
We do offer a service whereby we will install our goods into your existing system. If you ask us to do that, we can warrant the suitability of the goods installed by us.
Our right of cancellation
If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation
Your responsibilities
It is your responsibility to ensure compatibility of any goods offered for sale by us both with the existing components within your system and with any other goods offered for sale by us.
It is your responsibility to ensure proper installation of our goods into your existing system.
It is your responsibility to ensure that wherever necessary you access the manufacturers web site to download any necessary product upgrades (including drivers and manuals).
Conditions applicable
These conditions shall apply to all contracts for the sale of goods by us to you to the exclusion of all other terms and conditions including any terms or conditions which you may purport to apply under any purchase order confirmation of order or similar document.
All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these conditions.
Acceptance of delivery of the goods shall be deemed conclusive evidence of your acceptance of these conditions.
Any variation to these Conditions (including any special terms and conditions agreed between you and us) shall be inapplicable unless agreed in writing by us.
These terms represent the entire agreement between you and us.
Price and payment
The price (unless otherwise expressly stated) shall be exclusive of value added tax which shall be due at the rate ruling on the date of our invoice.
Where the price is expressed to be inclusive of value added tax we have the right to adjust the price at any time before delivery to take account of any increase in value added tax.
Payment of the price and value added tax shall be due on delivery.
The goods shall be at your risk as from delivery.
You shall be deemed to have accepted the goods on the day of delivery. After acceptance you shall not be entitled to reject goods which are not in accordance with the contract.
No goods delivered to you which are in accordance with the agreement will be accepted for return by us unless covered under the warranty as a manufacturing defect.
Variations in description or specification
We may deliver goods of a different description or specification from that agreed and as may be required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the goods.
Limitations upon our liability to you
Our liability to you for any breach of contract or negligence (save and except our liability for negligence for death or personal injury) shall be limited to the price of the goods together with any expenses incurred by you in notifying us.
We shall not be liable for any consequential loss including without limitation any loss caused by interruption of your business, loss of electronic information or physical damage to property and whether directly or indirectly caused by any breach of contract or by negligence by us or by any servant or agent of ours.
We recommend that as a matter of good business practice you maintain insurance and that you maintain a back up system and that you back up your electronic information
Choice of law and jurisdiction
This contract is subject to the law of the Isle of Man
All disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of the Isle of Man
If any part of these terms and conditions shall be found to be unlawful, it shall not affect the validity or enforceability of the remainder of the conditions.